We understand that not every business requires a full IT support & helpdesk department on a day to day basis. That's why we've created our On-Demand IT Support plans that combine the some of the benefits of our Managed IT Support Agreements with the flexibility of a pay-as-you-go service.
IT Support Perth's On-Demand Remote Monitoring & Maintenance plans are perfect for small businesses with 1-10 staff who want more than a reactive adhoc service but due to their size or support requirements, do not need a full Managed IT Services Package.
For a small weekly fee, IT Support Perth will take care of all your infrastructure maintenance requirements such as regular PC & server patches, daily backup monitoring and regular trial restores and will monitor your infrastructure 24/7 and will contact you immediately should any issues arise. As well as managing your IT maintenance requirements, you'll receive a discount off our standard hourly support rates!
Server & PC Maintenance
On-Demand Remote Monitoring & Maintenance Benefits:
- Monthly Management Reporting
- 24/7 Remote System Monitoring
- Scheduled IT Infrastructure Maintenance
- Discounted Hourly Rates on IT Support
- Access to IT Audit & Reporting Tools
- Access to a Dedicated Senior Account Manager
Want more information? Submit a request for a call-back from one of our solutions consultants below or call 08-6102-5700
24/7 Remote System Monitoring
We understand how much your business relies on your IT infrastructure and its important that it runs smoothly.
As part of every On-Demand IT Support Plan, we monitor your infrastructure 24/7 to ensure any problems that do arise, are identified, addressed and resolved as quickly as possible.
Because we monitor for anomalies 24/7, in many cases we will be aware of any problem that can impact business operations before you are!
As part of every On-Demand IT Support Plan, we monitor your infrastructure 24/7 to ensure any problems that do arise, are identified, addressed and resolved as quickly as possible.
Because we monitor for anomalies 24/7, in many cases we will be aware of any problem that can impact business operations before you are!
1300-National Client Care Centre
Our helpdesk is based in Australia and staffed with consultants who speak plain English, not technical jargon!
Our consultants are empowered to make decisions to solve your IT problem as quickly, efficiently and effectively as possible.
Our staff don't read from scripts and don't make you jump through hoops to get a simple issue resolved. With our remote IT support tools we can resolve your IT issues no matter whether you're at the office, on the road or on an overseas business trip.
Our consultants are empowered to make decisions to solve your IT problem as quickly, efficiently and effectively as possible.
Our staff don't read from scripts and don't make you jump through hoops to get a simple issue resolved. With our remote IT support tools we can resolve your IT issues no matter whether you're at the office, on the road or on an overseas business trip.