If you're running a small business and are frustrated with unpredictable IT costs and constant IT problems this may be the most important message you ever see....
There is one simple solution that you can implement this week that will provide you with a stable IT infrastructure & computer system, dramatically reduce the level of spam coming into your inbox, ensure your data is backed up and protected at all times and provide the level of accountability, reporting and predictability that your current IT company simply cannot provide!
That simple solution to your problem is a fixed-cost managed IT services agreement from IT Support Perth.
Is there a secret to a stable computer system & IT infrastructure?
Too often, IT infrastructure in a small business is neglected until a disaster occurs! Most businesses today under-estimate how completely they rely on IT infrastructure and it's not until someone loses a critical document or important client file or until the computers are down for days, that managing and maintaining your IT comes up on your radar.
In a single year, your IT equipment is switched on and running for more than 8000 hours - would you drive your car for 8000 hours without servicing and maintaining it?
There's no secret to a stable computer system, information technology, like all other equipment and machinery, needs to be maintained on a regular basis to ensure its operating at full capacity and to predict and prevent faults from occurring before they cause a large interruption to your business operations.
As part of a fixed-cost managed IT services agreement from IT Support Perth, we perform regular, proactive, scheduled IT maintenance on all your IT infrastructure. The ensures that all equipment is running as effectively as possible and any anomalies are detected well in advance of them causing an outage that leads to loss of productivity which will ultimately impact your bottom line.
We bring predictability back to your IT Support budget
Surprise! Another massive bill for IT support....how many times has this happened? And worse, how long does it take to get it sorted out!
Traditional IT companies bill by the hour, can be slow to respond to your IT support request and are inefficient at what they do. It's in their best interest to ensure your problem resolution takes as long as possible because that way they can invoice your for more time!
IT Support Perth is changing the way small business IT Support is delivered by offering our services at a fixed-predictable weekly cost. For a fixed weekly fee, you can get unlimited helpdesk access to our helpdesk & remote support, scheduled IT maintenance & patching, image based backups of your server, spam protection, spyware protection, virus protection, email antivirus and web browsing filtering and management for all staff. We can do this no matter where your staff are in the world.
Traditional IT companies bill by the hour, can be slow to respond to your IT support request and are inefficient at what they do. It's in their best interest to ensure your problem resolution takes as long as possible because that way they can invoice your for more time!
IT Support Perth is changing the way small business IT Support is delivered by offering our services at a fixed-predictable weekly cost. For a fixed weekly fee, you can get unlimited helpdesk access to our helpdesk & remote support, scheduled IT maintenance & patching, image based backups of your server, spam protection, spyware protection, virus protection, email antivirus and web browsing filtering and management for all staff. We can do this no matter where your staff are in the world.
Less Stress, more accountability & peace of mind; deal with a team, not a single technician on a mobile phone
All our Managed Services support plans provide the level of accountability, peace of mind and responsiveness that you and your business deserve. Running a business, managing staff and managing the general business strategy can be a difficult task even at the best of times. Regardless of which plan you choose, you get direct access to a team of helpdesk specialists. Multiple problems can be reported and addressed simultaneously by our helpdesk during peak periods (like Monday mornings!) instead of one by one or when your old IT support firm had time.
Our team utilises the latest in remote support tools & technology that help reduce turnaround time on issue remediation ensuring that your business AND staff support requirements are met in a responsive, effective and timely fashion. Not to mention that overall system downtime is reduced due to regular, scheduled system maintenance.
Whilst you do get access to an entire team, you are also assigned a dedicated senior consultant that can help you build your business IT strategy and who manages your infrastructure at more than just a day to day level. Your senior consultant is also available when you have a helpdesk or support matter that needs urgent escalation.
Our team utilises the latest in remote support tools & technology that help reduce turnaround time on issue remediation ensuring that your business AND staff support requirements are met in a responsive, effective and timely fashion. Not to mention that overall system downtime is reduced due to regular, scheduled system maintenance.
Whilst you do get access to an entire team, you are also assigned a dedicated senior consultant that can help you build your business IT strategy and who manages your infrastructure at more than just a day to day level. Your senior consultant is also available when you have a helpdesk or support matter that needs urgent escalation.
No more wondering what your IT guy actually does!
Ever wondered if your PCs are actually properly patched? Your previous provider said they were but how do you know they really are? As part of every Managed Services Plan we can provide detailed reports about your IT infrastructure. We can report on the performance of your systems, software installed on each system, asset and inventory information on equipment, server uptime statistics, disk usage statistics, patch management reports and much more!
Identify server bottlenecks easily using our performance reports. Too often slow network performance is the result of an overloaded or aging server that is trying to do too much and ultimately affects the performance of the entire network. We strongly believe that machines improve the performance of people. Poorly performing machines will impact the performance of your people. The report below shows the CPU load on a server after a new piece of software was introduced. Users were reporting continual delays and this CPU performance report help identify the cause of the problem immediately and a simple solution was presented to the client.With access to such a detailed array of reports you can get an immediate at-a-glance and snapshot view of your infrastructure helping you budget and plan better for future business growth and improvements.
For more information on how we can support your business call 08 6102-5700
Fixed-Fee Server Maintenance plans for $59 per server & $5 per PC per week
Fixed-Fee Managed Services for $15 per PC per week & $99 per server per week
Hourly support from $130ex GST per hour
Fixed-Fee Managed Services for $15 per PC per week & $99 per server per week
Hourly support from $130ex GST per hour
Street Address:
15 Rosslyn Street
West Leederville
Western Australia 6007
15 Rosslyn Street
West Leederville
Western Australia 6007
